cruise ship receptionist job description

Itineraries are world-wide. central information point on board, concierge duties and guest relations. Receives instructions from:  1st Purser / Chief Purser, Job Description • Contract • Company Rules and Regulations • Onboard ABC • Viking College • Uniform Regulation. This fund has to be balanced daily. Director jobs. Guest to be promptly advised of all actions taken. Ensure that all guest complaints received at the Reception Desk are either settled immediately or referred to the relative party for follow up. - Acts as a filter for guest complaints or concerns to Concierge; - Ensures front desk logs and reports are maintained within Company Standards; - Ensures guest requests are dealt with in a timely and efficient manner and that appropriate follow up is carried out; Issue boarding cards to each guest embarking. Company Description. Shortages are the responsibility of the Receptionist, Process guest credit-card vouchers for eventual settlement of their voyage Account. Responsible for the fulfilment is the Reception Supervisor. The Receptionist is co-responsible for a friendly and polite interaction with the passengers at the front desk to guarantee a maximum satisfaction of guests as well as an efficient organisation and realisation at the front desk. Four more yet-to-be-named ships are scheduled to launch by 2023. Enter your email address and we will email you a password reset link. The Receptionist assists the Front Desk Manager with taking care of correct accounting and administration related to purchases and cash-handling. Job Description for the Position Receptionist working on a Cruise Ship Front Desk Receptionist / Cruise Ship Work Description Objective. Being a cruise ship receptionist is very similar to working at the front desk at a hotel on land. Category: Guest Services Jobs Reference: not specified Salary: not specified . In 2015, Viking introduced its first ocean ship with the christening of the 930-guest all-veranda Viking Star. Excellent English skills, other languages are an asset, International experience / shipboard experience is an asset. Receptionist / River cruise ship; Back to Results. Dear Candidate. At least two  years of hotel,  prior ship experience in a comparable position will be considered an advantage. The Receptionist is co-responsible for a friendly and polite interaction with the passengers at the front desk to guarantee a maximum satisfaction of  guests as well as an efficient organisation and realisation at the front desk. Cruise Line Job Descriptions The following are brief descriptions of some of the main positions aboard cruise ships that will give you a general idea of the qualifications and duties of each job. Excellent English speaking, knowledge of German Language will be considered an advantage, Advance Knowledge in Microsoft Office Package, Degree in relevant subject will considered as advantage, A flexible and motivated team player and a high degree of social competence, Friendly appearance and Organisational skills and attention to detail, Go the extra mile and flexible to assist in other deprtaments when required, Possibilities for career progression and personal development, Reimbursement of the travel expenses to/from the ship. This cruise ship job has expired. Verified employers. Description: Overall objective - To ensure the ultimate guest experience onboard OCI vessels by aiding effective communication of information through all departments; Act as central point of reference for shipboard information and services offered to guests; Students who searched for Cruise Ship Captain: Job Description, Duties and Requirements found the following related articles, links, and information useful. ... ships - Job Details ***** Register an account to view the full job details. Receptionist. Search and apply for the latest Cruise ship jobs. Process all guests at embarkation/registration according to the embarkation SOP. Purpose of Position. The responsibilities of your cruise jobs will include processing embarkations, maintaining and balancing funds for cashing cheques, dealing with complaints, logging lost and found items, and handling all on board printing, from menus to party invitations. He needs to have a lot of knowledge regarding the company policies, maritime laws and many others. Check new passenger manifest received from chatterers and correct in order to be imported in Fidelio system. 243 open jobs. One year later, Viking launched its second ocean ship, Viking Sea, which was joined by sister ships Viking Sky and Viking Sun in 2017 and by Viking Orion in 2018. Job Description. There is tremendous opportunity to join our dynamically growing company — whether on board our ships or in our corporate offices. Have your Resume written by a professional Resume Writer who specialises in writing Resumes for candidates looking for cruise ship jobs. Enter your email address and we will email you a password reset link. Graduated education in hotel / professional experience. River cruises range from 8 to 23 days, with itineraries featuring Europe’s Rhine, Main, Danube, Seine, Rhône, Douro, Moselle, Elbe, Dordogne, Garonne and Gironde Rivers; Russia’s Volga, Neva and Svir; Ukraine’s Dnieper; Egypt’s Nile; China’s Yangtze; and Southeast Asia’s Mekong. Start your new career right now! We have open positions with an 5* - 4* American Cruise Line for Guest Service Officer. Specialist jobs. 559 open jobs. The award-winning Viking Longships offer a variety of stateroom categories and true two-room suites with full-size verandas. Ensure that the Reception area is kept in a presentable, clean and orderly manner at all times, Prepares the Berthing list, Guest lists, Party invitations, Gift Orders and special notes from the Ship’s management to the guests, Personalize commemorative certificates for all passengers and arrange for distribution. Description: POSITION SUMMARY / ESSENTIAL FUNCTIONS. Receive and inventory lost and found items. You become part of a fun team, work in an open spontaneous atmosphere and get the opportunity to develop further. You will work together with international colleagues who set sail for a mutual adventure. This includes, check-in, collecting passports and other documents. Ability to work independently, service and sales oriented and guest focused, positive personality and professional appearance. He/she is a link between the passengers and reports directly to the Front Desk Manager and Hotel Manager. Full-time, temporary, and part-time jobs. In general the Purser's Department is offering the following cruise ship jobs: Chief Purser / Hotel Manager, Deputy Purser / Assistant Hotel Manager, Purser, Assistant Purser, Junior Assistant Purser, Crew Purser, Shore Excursion Manager, Assistant Shore Excursion Manager, Cost Accountant, Revenue Accountant. With more than 64 river ships and 6 ocean vessels cruising across 6 continents, we are the largest, most award-winning company in the industry. Receptionist / Concierge. The Captain has the highest rank on the cruise ship. Job email alerts. Flexible and stress resistant, team player, shows commitment, high level of integrity, tactful and courteous. This cruise ship job has expired. The company established headquarters in Los Angeles, California in 2000 and through rapid expansion has enjoyed double-digit growth in recent years. Receptionists also handle passengers' complaints, lost luggage, room changes, currency exchange etc. ... All applicants must have previous experience in working on a Cruise Ship. Vessel type: River cruise ship Job Description. Viking Cruises was founded in Russia in 1997. Onboard amenities include a restaurant, bar & lounge, library and expansive sun deck. Princess Cruises is looking for Receptionists for its fleet of 18 luxury ships. Preperation for Embarkation. You cannot apply for it anymore. To be able to work in an international company who's dealing with a competetive industry such this opportunity into cruising lines. The below mentioned points are reflecting the jobs which are done from the reception under supervision of the Purser. As the World’s Leading River Cruise Line®and the #1 Ocean Cruise Line, we are constantly innovating our business and growing our fleet. These enriching itineraries include base and combination cruises sailing to Scandinavia and Northern Europe, the Mediterranean, the Caribbean, Australia and New Zealand, Asia, Alaska, the Americas, and Africa. With more than 64 river ships and 6 ocean vessels cruising across 6 continents, we are the largest, most award-winning company in the industry. To provide passenger with friendly, personalized front-desk service, 24 hours a day in a manner consistent with Viking Ocean Cruises’ high standard of passenger service. Receptionist-Luxury Cruise Ship. Inventory of found items has to be completed in a presence of person submitting them and both parties sign inventory log. Receptionist jobs. Receptionist / River cruise ship; Back to Results. The Receptionist supports the Front Desk Manager and Hotel Manager. Requirements: Finished Hospitality degree Minimum one-year experience in a customer contact position within quality hotels. RECEPTIONIST. Maintain a log of all found items and reports of lost items. And to be part of the sea work and utmost belief in costumer servicing. Maintain a working cash flow for the cashing of guest travellers checks, collecting payments, etc. As the World’s Leading River Cruise Line® and the #1 Ocean Cruise Line, we are constantly innovating our business and growing our fleet. Find our Receptionist-Luxury Cruise Ship job description for Seamax International Cruise Ship Employment Services located in Ottawa, ON, Canada, as well as other career Apply to Consultant, Line Cook, Outbound Sales Representative and more! Crew Recruitment Agency in the Canary Islands. Receptionists on ships assist passengers with check-in, check-out, preparation of folios and are available to respond to passengers queries. Specialist jobs. There are a large variety of jobs on cruise ships and at cruise line corporate offices. Additional duties, not mentioned here, will be expected as per management request. Ocean itineraries are designed to maximize the amount of time travelers spend in their destination. You ensure that the Reception is managed in a smooth and friendly manner to the fullest satisfaction of our guests and that administrative duties are carried out in accordance with Viking River Cruises Standards. Director jobs. Free, fast and easy way find Cruise ship jobs of 545.000+ current vacancies in USA and abroad. Receipts are to be submitted to the Night Auditor for processing. Competitive salary. foreign money exchange, general reception work, supply of printed matter. Ensuring knowledge of staff movement inside and outside the ship, General administrative support; preparing letters and documents, Assisting in keeping the hotel reception area clean and tidy, Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail, Fulfilling all reasonable requests from guests to ensure their comfort, satisfaction and safety. You will be the first contact for our guests, but also have to be sales driven as you will be responsible for the onboard shop. Cruise Job Cycle. 419 Cruise Ship jobs available on Indeed.com. At least 2 years in similar position in 4* or 5* operation. There is tremendous opportunity to join our dynamically growing company — whether on board our ships or in our corporate offices. With operational headquarters in Basel, Switzerland, Viking provides travel experiences for guests with an interest in geography, culture and history. You cannot apply for it anymore. The great news is that there is a good chance that a job that you have had in the past will give you enough experience to perform a number of the jobs onboard a cruise ship. Your job is to be the point of information regarding everything and anything going on in the cruise ship. Receptionists, also called Front Desk Attendants, Guest Services Host or International Hosts, are vital to every successful cruise. Receptionist 5* - 4* Cruise Lines. Good knowledge of the English language is required. Areas of responsibility: responsible for the entire reception area, shop as well as the safety system. Among their often varied tasks, the Receptionist is the primary face of the cruise ship to the guests. Responsible for passengers' check-in and checkout in the accommodation area, including settling accounts at the end of the cruise. Description: As a receptionist you would be responsible for delivering exceptional customer service and providing assistance on guest requests. He is the one responsible for the crew, navigation and the vessel operation as a whole. Description POSITION SUMMARY / ESSENTIAL FUNCTIONS ... Receptionist jobs. You may be the initial point of contact, ensuring smooth check-in and check-out and handling customer enquiries, issues and complaints, striving for effective resolution. Normally, a Captain will need to have at least 5 years of experience in a subordinate position. They provide information, exchange traveller’s checks for foreign currencies, process embarkations, handle lost and found items, make announcements over the PA, deals with complaints in a very friendly manner, and more. The Receptionist supports the Front Desk Manager and Hotel Manager. Company Description. Guests will come to the reception or guest services desk, with … Become knowledgeable concerning all facets of shipboard organization and services, ports of call and shore excursions. Active participation in onboard training programs. The fleet welcomes Viking Jupiter in 2019. Receptionist. At least two years of Hotel, prior ship experience in a customer contact position within quality hotels items. In working on a cruise ship reception area, shop as cruise ship receptionist job description as the system! First ocean ship with the christening of the Receptionist, process guest credit-card for... Of jobs on cruise ships and at cruise Line corporate offices of printed.! 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