vodacom account in arrears

• A access fee of R1.00 will apply. Most banks have Vodacom pre-loaded as a beneficiary on their internet banking systems. View your PUK number from within the app – saves the day when you accidentally block your phone. You'll keep the same number and have access to self-service features on My Vodacom. Business in retail stores . I made a payment of a R1000 to try and stop them of placing my account in arrears. Customers can purchase an ICASA approved analogue phone and connect it to the router for VoIP telephony. I received a email stating my account is in arrears of R 2000 otherwise they will suspend my account. The date of the data exceeding my voluntary limit was in January. Vodacom Direct is a direct-to-the-consumer sales channel (call centre based) of Vodacom (Pty) Ltd. Vodacom Direct offers customers the convenience of being able to take out a Vodacom contract, whereby customers get a new phone every 24 months; enjoy the benefits of a wide range of pioneering products and the best quality service. N001245-6) Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. - Stay in your control of how much you use, - Manage your account- Update your details- View balances and buy bundles. Customer care. Verified customer Good day My mobile number [protected] [protected]@gmail.com Since the begining of this year there were a huge amount deducted from my bank account. 17. How will I know if I qualify for Vodacom Airtime Advance? When you recharge your account with a R12.00 voucher, R11.00 will be deducted from the voucher and R1.00 will be loaded as your airtime balance. Consumer complaints & negative reviews. If you make use of this service, and loan R10 from your Airtime Advance account, your balance will be R11.00 (R10.00 airtime + R1.00 access fee). On Sunday I needed to top up my data so I decide to purchase 3 Gig via the MyVodacom app. Also my contract has ended but I have been unable to cancel it due to this issue, which means now Vodacom is squeezing additional months out of me without my consent. View previously purchased airtime, data, SMS and MMS bundles. … 14. However, a message pops up, saying the transaction cannot be processed because my account is in arrears. Dial *135# from your Vodacom cellphone to: More reasons to self-service on My Vodacom: Around-the-clock access to online-exclusive device deals or buy airtime, data, SMS, MMS & WiFi bundles. Vodacom shall not engage in any dispute between the end user and the Vodacom Business account holder and where such dispute arises, the end-user holds Vodacom harmless and indemnifies Vodacom accordingly. Download the My Vodacom App from your app store. Vodacom — account in arrears. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Avoid the queue! 6. The Vodacom Customer Care contact number will be changing in order to comply with ICASA regulations. Voice (telephony) services will be provisioned on EBU Vodacom Business Data. This Laptop was stolen and incompetent people are working for Vodacom. On investigation it came to light that I used additional data on my account which was very strange as I have a voluntary limit on my contract to protect me against over spending on my account. • Dial *135# to see if you qualify for Vodacom Airtime Advance. Cost savings of up to 20% on your monthly account and FREE on-net calling from one Vodacom IP-Talk connected site to another. Vodacom needs to remove the incorrect listing on the credit bureau as a matter of urgency and update my account with the payment made, else I will use this to make me famous, COMPLAINT #6240 - Billing or Collection Issues. This basic feature phone is designed with senior citizens in mind. Since then Vodacom have failed to send me an account without me asking. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. Voice calls are billed monthly in arrears as per the prevailing low Vodacom’s VoIP rate card. View important account information even before you log in. Customers must be billed monthly in arrears for the data consumed. Account paid but still in arrears - Consumer Complaint for Vodacom - Head Office Vodacom - Head Office Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand Log in to My Vodacom to process a debit order re-submission OR submit a 'promise to pay' (make a commitment to pay by a specific date. On your Vodacom cellphone: Dial *135# and choose 'Services' then 'Arrears Self Help' OR SMS the code 'ARR' to 31050. After the 24 th of March 2018, all old codes will be switched off. He compares it to his computer listing and informs me that it is the wrong easypay number. 16. I fish out the 2 x payment slips and give the guy on the phone the easypay number that I had been told to use by the Vodacom shop in Norwood. Nothing is getting done. Required to inform you about complaint approval (or reject). We will reply with the account payment options that are available to you. This action has been placed on the credit bureau and has given me a bad rating. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand, Firstly my account was in credit since December 2019. Simply pay your account in full and reactivate your line on our world-class network. 5 January 2021 I phone MBD lawyers to get an update and they told me that nothing has been done by Vodacom to correct this as the account still in arrears. So my statement for end of August indicates my account as being up to date. Once again, make sure your details are correct, especially your Vodacom account number. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. Vodacom sent me an SMS to notify me about the situation. We make people's voices heard! M Morne Crouse. My Vodacom account went into arrears last month. Has your Vodacom line been blocked because your bill is in arrears? Log in to My Vodacom to process a debit order re-submission OR submit a 'promise to pay' (make a commitment to pay by a specific date. If your Vodacom bill is in arrears, these quick and convenient payment options can help you stay connected. Register a profile to manage your cellphone account online, Access your profile at any time, from anywhere – desktop, mobile and app, Log in to view account balances, billing info and service subscriptions, Easy access to upgrade online or create a Vodacom Email address. Thereafter they did not phone or email me regarding any outstanding amounts. Welcome to the Community! Read our Frequently Asked Questions online to get all the support you need with managing your account. This is disgusting. I started receiving phone calls from Vodacom saying my account is in arrears. This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Please I need your intervention on this matter because right now I can not do anything because my name is blacklisted. Dial 135 from your Vodacom handset Call from RSA on 082 135 Call from abroad on +27 82 135 Lines open 24 hours Customers must be billed in advance for the recurring monthly subscription. The end user shall also comply with all policies it is subject to by virtue of its employment by the Vodacom Business account holder. Will be provisioned on EBU Vodacom Business data to top up my so. Thereafter they did not phone or email me regarding any outstanding amounts FREE on-net calling from one Vodacom connected! Recurring monthly subscription the prevailing low Vodacom ’ s VoIP rate card Questions online get... 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