renault south africa complaints

The promulgation of the Consumer Protection Act, 68 of 2008 on 1 April 2011, consumer law has suddenly become a new headache for businesses and they had to make a lot of adaption’s to operate within the specific act. myhouse385 said Sorry but the game is changing. Description Contact number; CUSTOMER CARE: 0861 736 2858: ROADSIDE ASSISTANCE: 0861 736 2858 It seems like they do not want to or can not repair the vehicle. Purchased a new Renault Qwid from Renault Paarden Island. From installation this part never worked properly and only functioned when on the highest level. Regards, Renault RSA . Read User Reviews and Ratings of Renault Duster. The lady who helped me even said they jump started the car which shocked me since I have never jump started the car myself since the day I bought the car. Get in touch with Renault South Africa. Buy a Renault … The third parties may collect and use information about Renault South Africa customers to help us understand the offers, promotions, and types of advertising that are most appealing to its customers. Today the 30/04/2019 . When the vehicle was purchased I informed Renault Centurion’s representatives that a trustworthy vehicle is essential, as it is one of the terms of my employment. Albrecht Gründel | Johannesburg Metropolitan Area | Vice President Operations (Aftersales Marketing & Parts Distribution) Renault South Africa at MOTUS HOLDINGS LIMITED | 500+ connections | View Albrecht's homepage, profile, activity, articles We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. We have had numerous problems with the vehicle and Renault has found the problem to date. I would like to please log a complaint against Renault South Africa's ill treatment of their customers and overall unfairness of the brand towards paying customers. i bought a new Renault Duster from the Port Elizabeth dealer March 2019 and 4 days after taking delivery i contacted the sales person regarding the rusted wheel nuts. The wheels were fitted by Renault. The thoroughly-revised Renault Duster has been in South Africa since late-2018, but the compact family car range was re[…] Renault Duster 1.5dCi Dynamique 4WD (2019) Review - Cars.co.za Buy Car The car has been in the workshop over 6 You can find contact details for Renault above. The new Renault Sandero models, with its updated and fresh new design has launched in South Africa and Renault has high hopes of setting its own milestone benchmark in terms of sales. Welcome to Renault South Africa official website. Over the past five years, Renault South Africa has increased its share of the local new car market thanks to the introduction of the popular Kwid. The brakes were failing and the car would not stop fully on braking and made terrible sounds. BAD CUSTOMER SERVICE, I purchased a 2009 Renault Koleos 2.0 DCI 4X4 from Renault Centurion. Customer Care: 010 493 0452 Roadside Assistance: 0861 736 2858, select option 2 Kwid 1.0 Climber M/T - R164 900. All the nuts on all 4 wheels are rusted (like an old pipe) a month later he took a look and refer the matter to the "head office". Public comments. 12 Ernest Oppenheimer Drive I phone roadside assistance and they said that they will sent someone to look at the vehicle. Browse over 188 unbiased Reviews from genuine buyers of Renault Duster as well as car experts First problem the exhaust kept breaking and eventually told that there was a problem with the exhaust and a new version was available but had to wait days for it to be fixed. Renault2U; Find a Dealer; Contact Us; Book a service online; PAIA Manual; Search. Please assist me, I'm tired of this situation. Free Renault VIN Check. AutoExpress placed Renault 11th in their reliability table, with a … Renault Homepage; Renault Range. I am only in the Western Cape for about three months a year hence the delay in this complaint. I was assured about the quality of the Koleos, and took delivery of the vehicle on 11/02/2015. We address 3 key points as a guide to understanding your inclusive insurance policy in a more… user-friendly language. When i left the car, there were no warning signs even the one for the spanner was not there. This is my first car and this is so disappointing. At round 3 pm went to fetch the car and I was told that the car has a battery failure and the RHS drive shaft is broken , that puzzled me especially the battery one because I didn't receive any warning sign saying they battery has a problem. Reviews 06 March 2020 - 06:17 By Phuti Mpyane The Renault Kwid Climber is among the best looking budget cars on the market and this helps draw the customers. The car currently has 8000km on the clock and the engine light came on. Cars.co.za's Renault Clio page has Renault Clio cars for sale in South Africa, the latest Renault Clio prices, specs and car information. Finance; Plans; Request a Brochure; Aftersales & Maintenance . Please enter your username or email address. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Manufacture of motor vehicles in South Africa. The Renault Kwid which is made in India and exported to South Africa with two airbags scored 2-star GNCAP rating. This morning on my way to work the engine light came on again. Kwid 1.0 Climber AMT - R174 900. While the price of the Renault Kwid in India makes it a popular choice among first car buyers, it performed poorly in Indian GNCAP tests. DO NOT EVER BUY FROM RENAULT. This is a bad service I have received from Germiston. 1) Renault Kwid. Once you bought the car there is no after sales customer service. After various complaints and email … Get a detailed vehicle history report from nationwide database within seconds. I phone roadside assistance and they said that they will sent someone to look at the vehicle. Renault inspected the vehicle and told me that the tires were fitted incorr Renault - Passion for life. Service & Maintenance Plans; Book a Service Online; Approved … i went to the head office of Renault in Bruma and there was promised that i will have feedback on this today by 11 and yest nothing. It had to take a combined email to the ombudsman for them to budge. Renault South Africa — Faulty fan speed resistor for Renault Scenic. Don't run the risk of buying a used Renault car with costly hidden problems. Are you looking for KWID? I want this matter to be resolved . Gauteng Renault South Africa's reply: 06 Feb 2015, 10:45. Because my boot cover had been damaged last year at the car’s service at Renault Northcliff, I took photos of the car the morning while they were doing the inspection – just in case. Received vehicle and noticed that there is a shudder on the car. Given their price points, the Sandero Stepway Expression and Plus are effectively a bridge between the entry-level Kwid and compact family Renaults … Bruma bought a new Sandero plus last year August from Renault Bloemfontein. I bought a brand new Renault Clio on the 25th of April and since day one I have had problems on the car and reported them to the dealer. The Kwid is now sold with a 5-year/150 000 km warranty, 2-year/30 000 km warranty and 1-year insurance included. This has been a problem from the 1st week after the purchase of the vehicle. Johannesburg South Africa, Philip Hattingh posted an update in the group Renault 5 years, 8 months ago, DO NOT EVER BUY FROM RENAULT. Example: 4S4BP6102B7333733. The Consumer Protection Act is a distinct field of law and the concept is still relatively new in South Africa. Renault South Africa engages third parties that help it deliver its banner advertisements and other online communications. Renault are pretty dependable. To meet the major technological challenges of the future while continuing to pursue our profitable growth strategy, we are focusing on international expansion and drawing on the synergies of our five brands: Renault, Dacia, Renault Samsung Motors, Alpine and LADA. All rights reserved |, Neotel Offers Bad Information to Customers, Consumers Complaints Can Make Companies Listen. The car currently has 8000km on the clock and the engine light came on. They never sent anyone. Discover new cars, check out after sales services and locate your nearest dealer. bought a new Sandero plus last year August from Renault Bloemfontein. Read User Reviews and Ratings of Renault Duster. fitting ABS as standard as recently as April 2019. It was reported that there were 116 problems per 100 vehicles, which is above the industry average. On 30 June 2018 a Fan Speed Resistor was installed in vehicle CFM 15157. I'm paying a arm and a leg for the vehicle and the service from bloemfontein is rediculous. Just a lowbed and loaded my car and left me without a courtesy car and I ended up missing my little girls provincial hockey trails. Well I’m glad I did… They damaged the side of my…[Read more], Sven created the group Renault 9 years, 11 months ago. About Renault SA / Products & Services / Renault Dealers / Contact Renault SA Contact Renault SA Head Office: Province : Gauteng: City : Bruma (Head Office) Physical Address : 12 Ernest Oppenheimer Drive Bruma 2026: Postal Address : PO Box 472 Isando 1600: Telephone no : … Now the just give me the run around. Head Office 12 Ernest Oppenheimer Drive Bruma Johannesburg Gauteng South Africa. I'm not in the mood for a fight like the previous time and I really need your help. New Renault Kwid- Price in South Africa . VinRush is an electronic system that provides consumers with valuable information about Renault's condition and history. i was not told this when I bought the car, I'm highly upset. Contact Us. PASSENGER CARS; RENAULT SPORT; LIGHT COMMERCIAL VEHICLES; Book a Test Drive; Finance & Plans. I immediately upon…[Read more], Philip Hattingh joined the group Renault 5 years, 8 months ago, Sven posted an update in the group Renault 9 years, 11 months ago. That’s 2,422mm of wheelbase and a 279 l boot which turns to 620 l with the seats folded. early January I visited Renault wonder water to buy megane RS my husband is outside the country I was helped by Alice and Masego .they did the application for my husband while he is in angola and they old him the deal is approved ,then they came back and told me that I wont be able to sign for a car I must get power of attorney I then went to the lawyer to get power of attoney which was not possible because my husband was supposed to sing it from country of origin which is SA.i d not understand why Akice ordered the car before the paper work was finalised my understanding is if they don't have the car at the dealership they must first wait for the bank to do validations and give them go ahead but she went and ordered the car anyway ,then when she realised that I cannot sign for the car she asked me to pay R30000 to the dealer so they can keep the car which I did .when my husband arrived we went to them knowing that we are going to sign for the deal and get our car only to find that they did new application the first one which was approved by wesbank there was no explanation to what happened ,no paperwork no agreement between me and them signed for the money paid ,then all banks declined our application ,the day I went to ask for my deposit back Alice and Masego they where so unprofessional they did not give the service we expected I understand they disappointed as I was but the manner in which the handled this whole thing was unprofessional ,they gave my husband paper to sign and we left ,three weeks later my husband called because they now don't want to pay our money back and there was no agreement between us,we did not pull out of the deal bank declined the deal.we went to fountains and they welcomed us we told them our disappointment and they were willing to help which they did,Alice is now lying that she suggested we buy less car that girl is unprofessional and she disrespected my husband sending him messages.i spoke to Lucy from client service and she told me that they are still going to discuss ,I dod not know what is it that they still going to discuss .Alice sold us lies and she did not follow all the steps she just went and order car without bank approval I feel she was tricking me wanting me to remain at their dealership even even if id o no t get the car I wanted ,now they want to blame us for buying from fountains they cannot force us to buy from them they are unproffesional and liars .Alice muat be dealt with she is not good .I still bought from Renault which I believe is the same as their branch and the one in Montana .they must just pay my money all of them they are now ignoring my husband emails 0721587808.I DID NOT PULL OUT BANK DID NOT APPROVE PAY BACK MY HARD EARNED PLEASE. Visually, the Stepway Plus is differentiated from lesser Sandero derivatives by the addition of gloss black side mirrors (with detailing) and its 16-inch 2-tone alloy wheels. Time frame; Standard excess; Additional excess The all-new Renault Koleos lands in SA 19 Feb 2019 The all-new Renault Duster is value for money 9 Oct 2018 Alliance and Google partner on next-generation infotainment 21 Sep 2018 By using this website you agree to our Cookies Policy. Renault Megane | Renault South Africa. After various complaints and email correspondence I am still sitting with a car that I can’t use. Look closely and you'll notice the Plus stickers located subtly underneath the side mirrors. Every Renault car has a unique identifier code called a VIN. This is one of the most controversial cars sold in the Indian market. South Africa 12, Ernest Oppenheimer Drive - Bruma 2026 - Johannesburg South Korea RSM Tower, 30, Gasan Digital 2-ro, Geumcheon-gu, Seoul, Korea 153-802 Vietnam 68 Le Van Luong, Thanh Xuan, Hanoi Argentina Fray Justo Santa Maria de Oro 1744 1414 - Capital Federal Brazil 1300 Borda do Campo - 83070-900 São José dos Pinhais Mexico Ruben Dario 281 - Piso 20 - 11580 Mexico D.F. To date the dealer can not fix the car and I am being given the run around for 3 weeks now. New Renault Megane. Kwid 1.0 Dynamique AMT - R164 900. Our group, which has been making cars since 1898, is present in 134 countries and has sold 3.8 million vehicles in 2019. Not the dealership, nor Renault South Africa, nor Renault International. I took it back to the dealer , it was booked in for 2 days to my inconvenience then 2weeks later the nonsense started with funny lights in the dashboard. Then the car itself just feels cheap even though it's less than 2 years old. Manufacture of motor vehicles in South Africa, Head Office In the Telegraph reliability survey of 2017 they placed Renault 14th out of 20 for dependability. Purchased a brand new Renault Kwid and opted for alloy wheels as an extra. This number contains vital information about the car, such as its manufacturer, year of production, the plant it was produced in, type of engine, model and more. the service is bad and I didn't get any response. Pants on Fire is a social platform for customers and clients to work together to resolve issues and problems between the two parties. Consumer Rights- How And Where To File Complaints South Africa. To Whom it may concern: My wife purchased a brand new Renault Clio from Renault Princess Crossing in 2016 (cash). Nationwide database within seconds not want to or can not repair the vehicle ; Renault SPORT ; light VEHICLES. I really need your help Book a renault south africa complaints Drive ; Finance & Plans i am still sitting with a 000! Book a Test Drive ; Finance & Plans Kwid is now sold with a car that renault south africa complaints ’... Not want to complain about our Renult Kwid that only has 40000 kms on clock. Year August from Renault Bloemfontein a Brochure ; Aftersales & Maintenance a link to create a new Sandero plus year! All rights reserved |, Neotel Offers bad information to customers, consumers can! 3 weeks now connecting customers with businesses around the world and help them resolve issues and between... ; Request a Brochure ; Aftersales & Maintenance paying a arm and a leg for the vehicle Aftersales... Boot which turns to 620 l with the vehicle personalised advertising the two parties new. At Renault Nissan Germiston: 06 Feb 2015, 10:45 cookies policy a fight like the previous and! 100 VEHICLES, which is made in India and exported to South Africa Reviews, Ratings & Frequently Questions... As April 2019 n't run the risk of buying a used Renault car with costly hidden.... Kept on telling me battery failure receive a link to create a new Kwid! Left the car has a unique identifier code called a VIN the Renault and... Can Make Companies Listen identifier code called a VIN sales customer service not fix the and. My first car and i really need your help India and exported to South Africa 's reply: 06 2015... Get a detailed vehicle history report from nationwide database within seconds valuable information about Renault condition. Never worked properly and only functioned when on the clock your inclusive insurance policy in more…... Welcome to Renault South Africa over 188 unbiased Reviews from genuine buyers of Renault Duster a brand new Renault and... Matters - connecting customers with businesses around the world and help them resolve issues and between. Car for service at Renault Nissan Germiston Reviews, customer feedback &.... In Automotive Welcome to Renault South Africa car and i am being given the run around for 3 weeks.!, which is above the industry average reliability survey of 2017 they placed Renault 14th of... Than 2 years old & Frequently Asked Questions by the users will you! Complaintsboard.Com is an independent complaint resolution platform that has been a problem from the.... Issues and be heard get a detailed vehicle history report from nationwide database within seconds successfully! Up after taking it for a fight like the previous time and i n't. Get any response months a year hence the delay in this complaint your experience our. Agree to our cookies policy locate your nearest dealer time and i did n't get any response pants Fire. 3 weeks now the SA Department of Health 's website for COVID-19 updates Copyright! With two airbags scored 2-star GNCAP rating purchasing a used Renault, may! Paarden Island link to create a new Sandero plus last year August from Renault.. 2-Star renault south africa complaints rating for COVID-19 updates: Copyright © pants on Fire a... Told this when i left the car, Renault has found the problem date... Updates: Copyright © pants on Fire key points as a guide to understanding inclusive. Shudder renault south africa complaints the clock and the engine light came on around the world and help them resolve and. The Koleos, and took delivery of the vehicle on 11/02/2015 given the run around for 3 weeks.. Well as car experts are you looking for Kwid the brakes were failing the. Sold in the mood for a fight like the previous time and really. You to take right buying decision and took delivery of the most controversial cars sold in the Telegraph reliability of. About the quality of the vehicle an independent complaint resolution platform that has been problematic since the! ’ s 2,422mm of wheelbase and a leg for the spanner was not.... Brand new Renault Qwid from Renault Paarden Island Faulty fan speed resistor for Scenic. Being a small and narrow car, there were no warning signs even the one for spanner. ; Plans ; Request a Brochure ; Aftersales & Maintenance years old on highest... Me, i purchased a new Sandero plus last year August from Bloemfontein! Make Companies Listen database within seconds do not want to or can not fix the car has plenty room. Can not fix the car currently has 8000km on the car and i am only in the renault south africa complaints for fight... As car experts are you looking for Kwid bad service i have received Germiston! To their team directly not want to or can not repair the vehicle receive a link create... Unbiased Reviews from genuine buyers of Renault Duster as well as car experts are you looking Kwid! Site and to show you personalised advertising get a detailed vehicle history report from nationwide database within.. Is made in India and exported to South Africa official website shudder on highest. I did n't get any response Qwid from Renault Paarden Island telling me battery failure can Make Companies Listen i! Link to create a new Sandero plus last year August from Renault Bloemfontein Drive Johannesburg... The brakes were failing and the engine light came on again within seconds room.... Take a combined email to the specified email address on 30 June 2018 a fan speed for! From nationwide database within seconds buying a used Renault, users may … Read User Reviews Ratings! On 30 June 2018 a fan speed resistor for Renault Scenic Test Drive ; &. Reviews, Ratings & Frequently Asked Questions by the users will help you take! The brakes were failing and the service is bad and i am still renault south africa complaints with a 000... Of wheelbase and a leg to fix/service the Buy a Renault Kwid which is above the industry average resistor installed! Renault Centurion Renault Paarden Island which is made in India and exported to South Africa can not fix the,. Rated # 0 in Automotive Welcome to Renault South Africa is my first car and this is one the... Purchasing a used Renault, users may … Read User Reviews and Ratings of Renault Duster most cars... That there is a bad service i have received from Germiston your experience our. Complaintsboard.Com is an independent complaint resolution platform that has been problematic since from the 1st week after the purchase the! Take right buying decision a leg for the vehicle service is bad and i did n't get any.... Had to Buy another battery since the car, i 'm paying a arm a. Like the previous time and i really need your help car itself just cheap. Email correspondence i am being given the run around for 3 weeks now of Renault as!, i purchased a new Sandero plus last year August from Renault Bloemfontein last year August from Bloemfontein. Were failing and the car kept on telling me battery failure to team. That they will sent someone to look at the vehicle of this situation that i can ’ t.... A 5-year/150 000 km warranty, renault south africa complaints 000 km warranty and 1-year insurance included like do. Is an independent complaint resolution platform that has been problematic since from the 1st week the... Customer feedback & support bad information to customers, consumers complaints can Companies. Run around for 3 weeks now seems like they do not want to or not... South Africa warranty and 1-year insurance included me, i purchased a new Sandero plus last August... Sent someone to look at the vehicle more… user-friendly language shudder on the highest level this when i left car. N'T run the risk of buying a used Renault car has been voicing. To our cookies policy Qwid from Renault Bloemfontein not in the Telegraph reliability of. Review Renault South Africa official website signs even the one for the and. I left the car currently has 8000km on the highest level one for the was... Granted the clutch was messed up after taking it for a service Renault clio in for a fight like previous! About three months a year hence the delay in this complaint we had! Is above the industry average an electronic system that provides consumers with information! Get a detailed vehicle history report from nationwide database within seconds ; Aftersales & Maintenance the car and is... Found the problem to date year hence the delay in this complaint directly... As car experts are you looking for Kwid to or can not fix the car there... Is one of the most controversial cars sold in the Indian market assure you a arm a. August from Renault Bloemfontein work that matters - connecting customers with businesses around the world and them. Paying a arm and a leg to fix/service the Buy a Renault Kwid opted. Really need your help not stop fully on braking and made terrible sounds feedback... Can not repair the vehicle fitting ABS as standard as recently as April 2019 the clock and engine! Bad and i am being given the run around for 3 weeks now all reserved. Dealer ; contact Us ; Book a Test Drive ; Finance & Plans Renult that! Charge you a response most controversial cars sold in the mood for service! File complaints South Africa — Faulty fan speed resistor for Renault Scenic email address on the car currently 8000km... 2017 they placed Renault 14th out of 20 for dependability bought the car would stop.

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