cultural competence in healthcare examples

Respect is at the heart of cultural competence-patients who feel their healthcare providers respect their beliefs, customs, values, language, and traditions are more likely to communicate freely and honestly, which can, in turn, reduce disparities in healthcare and improve patient outcomes. Consider the case of an elderly Irish woman, who was hospitalized and then scheduled for surgery. When pulled into the process, these professionals help bridge communication between health professionals and patients from underserved communities. The U.S. Census Bureau reports that minorities made up approximately 37 percent of the population in 2012 and are projected to comprise 57 percent of the population in 2060. Beyond health care, cultural competence can lead to reductions in the number of cultural collisions that occur and the impact of those that inevitably surface. Does the electronic health record in your facility prompt you to ask culturally relevant assessment questions? NursePractitionerSchools.com is an advertising-supported site. Despite these developments, the American healthcare system has struggled to establish a universal standard for culturally competent care. Establishing linguistic competency among administrative and operational staff. Establishing cultural respect is a collaborative effort that requires all hands on deck. Some examples of these disparity-reducing activities include providing educational … Respecting and honoring cultural issues and differences among patients in hospitals are paramount duty of today’s health care provider. It’s not just a catchphrase. This process includes consideration of the individual social, cultural, and psychological needs of patients for effective cross-cultural communication with their health care providers. Many cultures have special dietary considerations that should be noted. For example, the Liaison Committee on Medical Edu-cation (LCME) — the nationally recognized accreditation body for medical schools in the U.S. and Canada — recently mandated higher standards for curriculum material on … Part of the problem is that ethnicities and genders have long been underrepresented in the healthcare workforce. Cultural competence in health care is the ability of organizations and providers to integrate factors such as ethnicity, race, language, nationality, gender, sexual orientation, physical and mental ability, occupation, and socioeconomic status into the provision and structure of health care system (Rose, 2013). Healthcare, Sponsored Post. among professionals that enables effective work in cross-cultural situations Interventions to improve cultural competency in health care for Indigenous peoples of Australia, New Zealand, Canada and the USA: a systematic review.International Journal for Quality in Health … Other powerful tools include diversity training videos, and live diversity training services. If one group is more at risk of a particular health concern, that should be addressed and presented from that specific cultural perspective. Consistent training expands a staff’s knowledge base so that they can provide the most culturally appropriate treatment options. A diversity calendar is essential for management and staff for both respectful scheduling and diversity celebrations. Even though the notion of transcultural nursing has been around since the 1960s, momentum in this area has been slowed by national trends and patterns, such as a lack of minority healthcare professionals, the dominance of the Western medical model, limited cultural knowledge, … To retain a diverse workforce, an organization must incorporate cultural attitudes and messages in internal communications leading to increased trust in the workplace. Another example is in Chinese culture, where a Chinese patient may be showing respect to a physician by avoiding eye contact. These registered nurses (RNs) with graduate training in advanced practice nursing provide many of the same... Find the right program for you and advance your education with an online degree. Through online diversity training, your healthcare professionals can learn and grow the appropriate skills. The Need for Cultural Competence in Healthcare In order to meet the needs of patients, healthcare providers will need to promote cultural competency. Cultural competence in healthcare training enables staff to be culturally competent. The first step to building cultural competence at a healthcare organization is to understand community health needs, the American Hospital Association reported in a playbook on the subject. In American culture, a lack of eye contact can be considered rude or an indicator of depression. The importance of cultural competence in nursing focuses on health equity through patient-centered care, which requires seeing each patient as a unique person. More importantly, they are necessary for healthcare systems to meet the demand of a diverse population. I am grateful to be partnered with a healthcare professional, Kelly. This allows patients to follow their treatment program within their cultural parameters, which leads to patient satisfaction and improved health. Therefore, their role in healthcare is more intimate compared to other staff members within the organization. Heritage celebrations: Celebrate the differences between your staff and patients by celebrating heritage. Because each minority group is composed of subcultures, it is impossible to train employees in-depth about all cultures. Intercultural or cross-cultural education are terms used for the training to achieve cultural competence.. Incorporating culture-specific attitudes in health promotion. To do so, you must give your staff the tools they need to understand, effectively communicate, and interact with people across all cultures. Staff in billing, medical records, and human resources are all key players in the healthcare experience. Here are a few examples that demonstrate its importance: Cultural Competency in Medicine. It is also worth noting that cultural competency is a continuous process rather than an endpoint. Have the appropriate type of religious leader available for patients in crisis, and for your staff. To discover more, learn about the 5 key benefits of diversity training in the workplace, benefits of diversity training in the workplace, COVID-19 Anxiety: How to Deal With It – 7 Tips. Many cultures have special dietary considerations that should be noted. For example, ensure your staff doesn’t offer pork or shellfish to Jewish for Muslim patients. Nurse practitioners, for one, can leverage their in-field experience to affect change and lead this industry into the future—one in which everyone has access to quality care, when and how they need it. Involving family and community members in healthcare issues builds trust and breaks down disparities between cultural groups. To understand cultural competence, a healthcare provider needs to pay attention to how culture can have an impact on experiences with the healthcare system. Training staff to improve cultural awareness and skills. If you see gaps in the training, it may be time to look at a custom training. Beliefs Ask about the patient’s and family’s religious and spiritual beliefs, especially in relation to the meaning of death and dying, the afterlife, healing and miracles; First, not everyone needs every product. Accreditation standards are important tools that can have widespread effects on the cultural competence of medical students, health care professionals, and health care organizations. For example, the providers can identify measures to implement ensuring patients do not experience drug complications. Hospital patients can often be agitated or stressed. For optimal results, these committee members should represent a diverse set of values and perspectives. Earlier we defined cultural competence as the ability of healthcare providers and organizations to meet the cultural, social, and linguistic needs of their patients. So cultural competence is one way o… While 2060 is still decades away, the cultural gap already exists and has proven unfavorable for the health of minorities. Not all cultures accept Western medicine as their primary source of healthcare. Alphabet Soup: LPN, RN, APRN, NP – Making Sense of Nursing Roles & Scope of Practice, How to Write the Perfect Nurse Practitioner School Personal Statement, © 2021 NursePractitionerSchools.com, a Red Ventures Company. Including family and community members in healthcare decision-making. Therefore, it is necessary to understand the role of traditional healers and coordinate with them to provide adequate patient care. For example, cultural details varying among patients “can include a range of factors such as ethnicity, language, religion, gender identity, sexual orientation, age or peer group, geography, and other sociological characteristics. Recruiting and retaining professionals with minority backgrounds. They can also refer to characteristics such as age, gender, sexual orientation, disability, religion, income level, education, geographical location, or … And she will tell you that for many healthcare customers, a visit to an urgent care or hospital might be one of the most intense days of their life – or perhaps their last. The National Institutes of Health (NIH) describes it as “the combination of a body of knowledge, a body of belief and a body of behavior” because it requires healthcare professionals to understand cultural differences and respond accordingly. Another valuable partnership is the one with community health workers. has endorsed the DNP as the level of preparation... Nurse practitioners (NPs) have assumed an essential role in patient care across the country. Of course, it’s not enough to solely understand the definition. They’re also better prepared to understand the unique needs of other cultures. This helps the health institution establish credibility among the minority population. The number of nurses with advanced degrees has increased, and more minority students are finding a place in healthcare professions. With a custom plan, you can focus on areas where your staff needs help, while celebrating the triumphs your organization has made to become more culturally competent. The health status of minority groups will never improve if services are not accessible to these patients. Before implementing health-promoting programs, organizations must acknowledge any existing imbalance between minority groups. Cultural competence is defined by the National Center for Cultural Competence at Georgetown University as: “Cultural and linguistic competence is a set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural … Cultural competence reduces inequities in promotion, retention, service delivery, healthcare delivery, and health risks, as well as protects organizations legally. A diversity awareness training program for health professionals has a clear objective. Cultural competence prepares nurses to empathize, relate more to patients, and attend more deeply to their needs. In healthcare, cultural competence mainly refers to a medical professional’s ability to provide the appropriate care to patients with different cultures that require a special mode of treatment. For example, there is a lot of information that Māori and Pasifika peoples have much worse health outcomes than other population groups, especially Pakeha. Perhaps more than any other industry, healthcare needs diversity training in the workplace. Addressing and reversing one's own cultural prejudices and biases 4. Therefore, healthcare providers must invest their time and resources into underserved communities, where their care is missing most. It may be one of the finer points of being a nurse, but ultimately it is no less important than doing rounds or assisting in surgery. Diversity calendar: cultural competency training in healthcare includes giving your management team the the tools they need for daily inclusion. Hiding pain is a general characteristic of Irish women. Meanwhile, the United States as a whole is becoming a majority-minority nation. Your staff should be educated, armed with resources, and have daily practices that foster a more culturally competent work environment. The goal of cultural competence in health care … Core to that role is the increased focus on health disparities, health equity, and cultural competence in medical care. Expanding services into culturally dense cities and towns. Which Online NP Programs Have Spring Starts? How Do Nurse Practitioners Become Certified? Cultural Sensitivity and the Health Practices in Dominican Republic Manoucheka Chery Grand Canyon University: NUR-502 May 7, 2014 Cultural Sensitivity and the Health Practices in Dominican Republic The demographics of the United States is changing to one that is multicultural, multiethnic, and multilingual. Cultural Competence in Healthcare Examples. It is also helpful to supplement interpreter services with print materials and signage in languages most commonly used by the population. Cultural competence is necessary in every aspect of life—personal or professional. If she’s not putting words on virtual paper, Liz is helping her husband and business partners run their Orangetheory Fitness studios in New York. Culturally competent care is defined as care that respects diversity in the patient population and cultural factors that can affect health and health care, such as language, communication styles, beliefs, attitudes, and behaviors.1 The Office of Minority Healt… To help nurses develop cultural competency and deliver customized care, Josepha Campinha-Bacote and Cora Munoz developed a five-prong system. Religious considerations: If your workplace offers a chaplain, consider adding a rabbi, imam, and spiritual counselors of other religious affiliations to your on-call staff. The providers can also rely on cultural competence to offer patients great and expanded choices seeking to identify and access high quality clinicians. Cultural competence helps to address the inequities (lack of fairness) in the healthcare system. Nursing is riddled with various roles, career paths, and backgrounds. More recently, however, cultural competency has morphed into the expectation that healthcare providers must defend the practices of marginalized groups, no matter how harmful these may be to their health, and show restraint in providing objective, scientific information, if this information is at odds with the patient’s cultural norms. Without healthcare, cultural competence can have the effect of reducing the number of cultural conflicts and inevitably patronizing. Cultural competence is widely seen as a foundational pillar for reducing disparities through culturally sensitive and unbiased quality care. Having someone on their care team who speaks their language or understands their unique background may help them to relax, leading to greater therapy and overall care. It is also essential for nurses to support healthcare facilities, nursing schools, and professional associations in their programs to improve diversity. A routine doctor’s visit involves much more than interacting with the healthcare provider. Featured or trusted partner programs and all school search, finder, or match results are for schools that compensate us. Cultural competency is incredibly important in the field of medicine. Healthcare facilities must also integrate policies that cultivate cultural respect. But perhaps more than any other business, diversity impacts healthcare. Cultural competence in healthcare refers to the ability for healthcare professionals to demonstrate cultural competence toward patients with diverse values, beliefs, and feelings. Affordable Nurse Practitioner Programs Online, Family Nurse Practitioner vs Doctorate Nurse Practitioner. Cultural competence helps … An Example of Cultural Competence in Practice: A Community-Based Intervention for Elderly Chinese Americans Depression and dementia are the most common forms of mental illness in older adults. Interpreter services improve communication between patient and provider. Adapting interventions in healthcare and counseling to fit the cultural needs of individual patients and clients 3. Unaware of this cultural tendency, the physician denied the family’s request to move up the surgery date. After watching the video, please answer the following: Does the American Nurse’s Association or other nursing organization have any statement about the nurse’s role in cultural competence? Understanding the nuances between cultures and how language has different meanings for different people is crucial when treating patients of backgrounds different from one’s own. The goal of cultural competence in health care settings is to reduce racial, economic, ethnic, and social disparities when meeting a community’s health care needs. Consumerism, Compliance and Cultural Competence Improving care delivery and access is a top priority in healthcare today. ... of physicians’ cultural competence in health care interactions . This can be accomplished with something as simple as an advisory committee. The intersection of knowledge, beliefs, and behavior is where patient care can be affected. Liz is now a full-time freelance writer and part-time student, pursuing her second degree in dietetics. The National Institutes of Health (NIH) describes it as “the combination of a body of knowledge, a body of belief and a body of behavior” because it requires healthcare professionals to understand cultural differences and respond accordingly. Cultural competence: Behaviours, attitudes and policies that enable organisations, professions and individuals to work effectively in cross-cultural situations. After all, that is culturally competent care. Assess your team: Collect REAL (race, ethnicity, and language preference) information from your team to start a plan to include all team members and provide a work environment that fits their needs. Let’s explore the key steps your healthcare organization can take on how to improve cultural competence in healthcare. Nurse Practitioner vs Nurse Administrator. Thus, cultural competency influences healthcare outcomes directly. The woman’s condition worsened and she died during surgery. Diversity is a factor in every part of our society, and every workplace. In both Muslim and Navajo cultures, eye contact has other distinct meanings. Cultural and linguistic competence also represents a challenge to all nurses, even when they begin as students acquiring the basic knowledge to perform well in the profession. If nurses can propel the healthcare industry toward cultural competency, they can significantly reduce health disparity and ensure quality healthcare for all populations. But everyone needs healthcare, whether white or of color, US-born or immigrant, English-speaking or not, straight or LGBTQ+, etc. These values, behaviors, principles, beliefs, and traditions have huge impacts on how the course of treatment will push through and take place. Because culture impacts on care, health professionals need to be aware of cultural diversity and learn to function effectively and respectfully when working with and treating people of different cultural backgrounds. Cultural Competence 1203 Words | 5 Pages. 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